Privacy Policy
How QueenBet UK and Crown Media Ventures Ltd collect and use information when you use our website. Last updated: March 2026.
1. Who We Are
QueenBet UK is a trading style of Crown Media Ventures Ltd, a company registered in England and Wales (Company Registration Number: 12478936). Our registered office is 42 Ludgate Hill, London EC4M 7AN. We operate the website queenbetuk.com (“the site”). For the purposes of data protection law, we are the data controller in respect of personal data collected through the site.
2. Information We Collect
When you use the site we may collect: (a) technical information such as your IP address, browser type and device information; (b) information about how you use the site (e.g. pages visited, time spent); and (c) information you provide when you contact us (e.g. name, email address). We may use cookies and similar technologies to support site functionality and to understand usage. Our cookie banner allows you to accept or manage preferences. When you click through to a third-party operator, that operator will have its own privacy policy and may collect and process your data in accordance with it.
3. How We Use Your Information
We use the information we collect to: operate and improve the site; analyse usage and trends; respond to enquiries; comply with legal obligations; and, where we have a lawful basis, to send you marketing (you can opt out at any time). We do not sell your personal data to third parties. We may share data with service providers who assist us in running the site (e.g. hosting, analytics), subject to appropriate safeguards.
4. Legal Basis
We process personal data where: it is necessary for the performance of a contract or to take steps at your request; we have your consent; we have a legitimate interest (e.g. improving the site, analytics) that is not overridden by your rights; or we are under a legal obligation. Where we rely on consent, you may withdraw it at any time.
5. Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Technical and usage data may be retained in aggregated or anonymised form for longer.
6. Your Rights
Under UK data protection law you have rights including: the right of access to your personal data; the right to rectification; the right to erasure (in certain circumstances); the right to restrict processing; the right to data portability; and the right to object to processing. You also have the right to lodge a complaint with the Information Commissioner’s Office (ico.org.uk). To exercise your rights, contact us using the details on our Contact page.
7. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or alteration. No transmission over the internet is completely secure; we cannot guarantee the security of data sent to us electronically.
8. Changes
We may update this privacy policy from time to time. The current version will be published on this page with an updated “last updated” date. We encourage you to review it periodically.
9. Contact
For privacy-related enquiries or to exercise your rights, contact Crown Media Ventures Ltd at 42 Ludgate Hill, London EC4M 7AN, or via our Contact page.